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Have you ever spoken to someone for a few minutes and immediately known what type of customer they’d be? Regardless of the type of repair shop you operate you will run into the same type of custome … read more

When it comes to the dating world no group of men are overlooked as much as auto technicians. Women see our greasy hands and mistake us for either hobos or people with menial jobs that basically an … read more

Following up with your customers is a must that every repair shop should make a habit of. Not only will it help you keep your unhappy customers (don’t kid yourself, there are always people that are … read more

Have you contemplated the idea of using TV, radio, ads on Google or any other third party source to attract new clients? If so, you need to know that although these are all great methods to bring … read more

First and foremost I want you to try and think about the number of female customers you think you have frequenting your auto repair shop. Female customers may not be as regular as males but why do … read more