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Every new year, there is speculation on how the industry is going to behave. And it's wise to know about trends and bigger changes that will impact auto repair shops. This is why we researched the mos … read more

A bad lift decision in a commercial shop doesn't just cost you the price of the equipment. It costs you in restricted vehicle mix, lost throughput, insurance headaches, and equipment that gets replace … read more

Customer retention is a key factor in the success of any auto shop. It costs much less to keep an existing customer than to acquire a new one, and loyal customers are more likely to refer others to yo … read more