A common mistake among repair shop owners is failing to follow-up with clients near the end of the fourth quarter. Many believe that people are so wrapped up with their gift wrapping that they don’t h … read more

We would all love to live in a world where we can close a sale on the spot, that would be ideal. The truth is the majority of people that come into a place of business or receive an over the ph … read more

Yes it’s true! A picture is worth a thousand words. This saying is relevant even when that picture is a sales pitch. Like any sale, putting the right image into your customers mind is impe … read more

It’s no secret; the auto repair world is a very competitive market. Year in and year out we see thousands of shops open their doors as well as close them. If you’re not sharp on you marketing game … read more