Privacy Policy

JMC Automotive Equipment
Last Updated: May 19, 2026

JMC Automotive Equipment, operated by JMC Equipment LLC ("JMC," "Company," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, purchase products, request a quote, apply for financing, contact our team, subscribe to our marketing, or otherwise interact with us.

This Privacy Policy applies to our website located at https://jmcautomotiveequipment.com and any related services, sales channels, forms, advertisements, email campaigns, SMS messages, and customer support interactions connected to JMC Automotive Equipment.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information directly from you, automatically through our website, or from third-party service providers.

Information You Provide to Us

We may collect the following information when you place an order, request a quote, contact us, subscribe to marketing, or fill out a form:

  • Name and business name
  • Email address and phone number
  • Billing and shipping address
  • Product interest and quote requests
  • Order details and payment-related information
  • Financing interest or application-related information
  • Customer service messages
  • Warranty or service-related information
  • Any other information you voluntarily provide

Ecommerce and Order Information

When you purchase from us, we may collect information related to products ordered, order history, shipping and billing details, payment confirmation, delivery status, returns, exchanges, or warranty claims, and communications about the order. We use this information to process orders, coordinate shipping, provide customer support, and maintain business records.

Payment Information

Payments may be processed by third-party payment processors. We do not intend to store full credit card numbers directly on our own servers. Payment processors may collect and process payment information according to their own privacy policies and security practices.

Financing Information

If you apply for financing, leasing, credit, or other payment options through a third-party financing provider, your information may be collected directly by that provider. JMC is not responsible for the privacy practices of third-party financing providers. You should review their privacy policies before submitting information.

Information Collected Automatically

When you visit our website, we may automatically collect information such as IP address, browser type, device type, operating system, pages visited, time spent on pages, referring website, click behavior, cart activity, approximate location, and cookies and tracking identifiers. This information helps us operate the website, improve user experience, analyze performance, prevent fraud, and market our products.

2. How We Use Your Information

We may use your information for the following purposes:

  • To process and fulfill orders
  • To provide quotes and product recommendations
  • To communicate with you about your order or inquiry
  • To provide customer service and technical support
  • To coordinate shipping, delivery, returns, and warranty claims
  • To process payments
  • To connect you with financing or leasing providers
  • To send email and SMS marketing messages, where permitted
  • To follow up with past customers or leads
  • To improve our website and customer experience
  • To personalize product recommendations and advertising
  • To analyze marketing and sales performance
  • To detect fraud, unauthorized activity, or security issues
  • To comply with legal, tax, accounting, and regulatory obligations
  • To enforce our terms, policies, and agreements
  • To protect the rights, property, and safety of JMC, our customers, and others

3. How We Share Information

We do not sell your personal information for money. However, we may share information with third parties that help us operate our business, including ecommerce platform providers, payment processors, shipping and freight companies, financing or leasing providers, CRM and sales software providers, email and SMS marketing platforms, analytics providers, advertising platforms, fraud prevention providers, review platforms, IT and website hosting providers, professional advisors, and government authorities when required by law.

We may also share information in connection with a business transaction, such as a merger, acquisition, financing, reorganization, sale of assets, or similar business event.

4. Cookies, Tracking, Analytics, and Advertising

Our website may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, analyze traffic, improve performance, and deliver advertising. These technologies may be used for website functionality, shopping cart functionality, checkout performance, analytics, product recommendations, retargeting ads, measuring advertising effectiveness, fraud prevention, and remembering user preferences.

We may use third-party tools such as Google Analytics, Google Ads, Meta/Facebook advertising tools, email marketing platforms, SMS tools, and similar services.

Some privacy laws may consider certain advertising or retargeting activities to be "sharing" personal information for targeted advertising. You can usually manage cookies through your browser settings. Disabling cookies may affect website functionality, including shopping cart and checkout features.

5. Email and SMS Marketing

If you provide your email address or phone number, you may receive communications from us about quotes, orders, product recommendations, promotions, abandoned carts, financing options, customer support, new products, or offers.

Email Marketing

You can unsubscribe from marketing emails by clicking the unsubscribe link in the email or by contacting us directly.

SMS / Text Message Marketing

By providing your mobile phone number and opting in, you agree to receive recurring automated promotional and personalized marketing text messages from JMC Automotive Equipment. Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us using the contact details below.

We do not share SMS opt-in consent with third parties for their own marketing purposes.

6. Third-Party Websites and Services

Our website may contain links to third-party websites, tools, financing providers, manufacturers, shipping providers, or other services. We are not responsible for the privacy practices, security, or content of third-party websites or services. Any information you provide to third parties is governed by their own privacy policies.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, comply with legal and regulatory obligations, resolve disputes, enforce agreements, prevent fraud, and support warranty, return, and service claims. Retention periods may vary depending on the type of information and applicable legal requirements.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, loss, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

9. Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or a copy of your personal information, the right to opt out of certain targeted advertising or sharing, and the right to opt out of marketing communications.

To submit a privacy request, contact us at:

Email: info@jmcautomotiveequipment.com
Phone: 800-562-4791
Mailing Address: 8 The Green, STE A, Dover, DE 19901
Warehouse & Operations: 340C Central Ave, Bohemia, NY 11716

We may need to verify your identity before processing your request.

10. California Privacy Notice

This section applies to California residents. California law gives residents certain rights regarding their personal information, including the right to know what personal information is collected, the right to delete certain information, the right to correct inaccurate information, the right to opt out of sale or sharing, and the right not to be discriminated against for exercising privacy rights.

Categories of Personal Information We May Collect

In the past 12 months, we may have collected identifiers (name, email, phone, billing/shipping address, IP address), commercial information (products purchased, quotes, order history), internet or network activity (website usage, page visits, cookie data), geolocation data (approximate location from IP address), professional or business information (business name and contact details), and inferences (product interests or purchasing preferences).

Sale or Sharing of Personal Information

We do not sell personal information for money. However, certain advertising, analytics, or retargeting activities may be considered "sharing" under California privacy law. California residents may request to opt out by contacting us at:

Email: privacy@jmcautomotiveequipment.com
Subject line: California Privacy Request — Opt Out

Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

11. Residents of Other U.S. States

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws, including rights to access, correct, delete, obtain a copy of personal data, opt out of targeted advertising, or appeal a denied privacy request.

If you would like to exercise any privacy rights available in your state, contact us at info@jmcautomotiveequipment.com. We will review and respond to your request as required by applicable law.

12. Children's Privacy

Our website and services are not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

13. International Users

JMC Automotive Equipment is based in the United States. If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States, where privacy laws may differ from those in your country.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date above. Your continued use of our website after any changes means you accept the updated Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, contact us at:

JMC Equipment LLC
Mailing Address: 8 The Green, STE A, Dover, DE 19901
Warehouse & Operations: 340C Central Ave, Bohemia, NY 11716
Phone: 800-562-4791
Email: info@jmcautomotiveequipment.com
Hours: Monday – Friday, 8:00 AM – 6:00 PM EST
Website: https://jmcautomotiveequipment.com

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