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You might think you sell parts and labor. You’d be wrong. What you really sell is customer service—without good customer service, it doesn’t matter if you’re the cheapest, the best, the most conveni
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IMPORTANCE OF WORD OF MOUTH Word of mouth remains the best marketing for auto repair shops, as people are more likely to trust a referral from a friend, coworker, or family member th
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A Passionate Drive: What You Need to Know When Starting an Auto Restoration HobbyThere’s a magnetic quality to classic cars that just draws your eye – and heart – to them. A recent study on the cla
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The Four Most Common Parts to Replace in Classic CarsSo you’ve managed to get your hands on the classic car of your dreams – congratulations! Now begins the challenging work of restoring it. Depend
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