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Most small auto repair shops are run by visionaries that are tired of working for bigger companies and feel they can really make a difference by helping out the average Joe. If this describes yo … read more

A real and constant problem repair shops have is losing customers to larger shops and dealers. There are many reasons why this may occur and from our experience in dealing with clients all day, the … read more

Customer complaints are the most common of occurrences in the auto repair industry and any shop owner that denies having had one is lying, simple as that. Nothing is ever perfect and sometimes y … read more

Talk to any auto repair shop owner and they’ll tell you completely different tips they utilize to sell their business. Many have their own tactics that have been devised by a team of marketing ex … read more

Before I begin, a lot of you may think that you don’t have room for these two machines in your small shop or that it might not be profitable but when you look at the numbers, you’ll see otherwise … read more