Contact Us

Need help choosing equipment, checking an order, requesting a quote, or resolving a delivery issue? Our team is here to help.

JMC Automotive Equipment supports auto repair shops, body shops, dealerships, fleet operations, tire shops, diesel shops, and automotive professionals across the United States with equipment, product guidance, financing options, and customer support.

Contact Information

Phone: 800-562-4791
Email: orders@jmcautomotiveequipment.com
Customer Service Hours: Monday – Friday, 9:00 AM – 7:00 PM EST

We respond to most inquiries within 1 business day.

Locations

Corporate / Mailing Address
8 The Green, STE A
Dover, DE 19901

New York Warehouse / Location
340C Central Ave
Bohemia, NY 11716

How Can We Help?

To help us respond faster, please include the correct information when contacting us.

Sales & Product Questions

Contact us if you need help with:

  • Choosing the right car lift, tire changer, wheel balancer, compressor, paint booth, or shop equipment
  • Comparing brands or models
  • Confirming product dimensions or specifications
  • Checking availability
  • Getting a quote
  • Understanding financing options
  • Building a full shop equipment package

Please include the product name, model number, and your business type if available.

Order Support

For order questions, please include:

  • Order number
  • Full name
  • Email address used on the order
  • Product purchased
  • Best phone number to reach you

We can help with order status, tracking information, shipping updates, backorders, and general order questions.

Freight, Delivery, or Damage Claims

If your shipment arrived damaged, missing items, or with packaging issues, contact us immediately.

Please include:

  • Order number
  • Tracking number or PRO number
  • Photos of the full shipment
  • Photos of the packaging
  • Photos of the damage
  • Photos of the freight label
  • Photos of the delivery receipt or Bill of Lading

Damage, missing items, or freight issues should be reported within 72 hours of delivery.

Before signing for any freight delivery, inspect the shipment carefully. If there is visible damage, write clear notes on the delivery receipt before signing.

Returns, Cancellations, and Warranty Support

For return, cancellation, or warranty questions, contact us before shipping anything back.

Please include:

  • Order number
  • Product model
  • Serial number, if applicable
  • Description of the issue
  • Photos or videos, if needed

Do not return any product without written authorization from JMC Automotive Equipment.

Financing Questions

If you need financing or leasing options for your shop equipment purchase, contact our team and we can help guide you to the available financing options.

Financing approvals, terms, rates, and conditions are handled by third-party financing providers.

Contact Form Disclosure

By submitting a form on this website, you agree that JMC Automotive Equipment may contact you by phone, email, or SMS regarding your inquiry, quote request, order, product interest, or customer service request.

Message and data rates may apply. Consent is not a condition of purchase. You may opt out of marketing text messages by replying STOP.

Before You Call

For faster service, have this information ready:

  • Product name or model number
  • Order number, if applicable
  • Delivery ZIP code
  • Business name
  • Photos, if reporting damage or product issues
  • Best callback number

Main Contact

JMC Automotive Equipment
8 The Green, STE A
Dover, DE 19901
Phone: 800-562-4791
Email: orders@jmcautomotiveequipment.com
Hours: Monday – Friday, 9:00 AM – 7:00 PM EST
Website: https://jmcautomotiveequipment.com

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