Warranty Information

Limited Warranty

All products manufactured by Reelcraft Industries, Inc. are warranted to be free of defects due to faulty material or workmanship for 2* years from the date of shipment, except hoses, motors, and lighting components. Normal wear and tear is not considered a defect in material or workmanship.

Reelcraft’s liability shall be limited to repair or replacement of defective material during the warranty period and will be at Reelcraft’s discretion when returned prepaid to its plant or authorized service depot. The warranty does not cover damage caused by accident, abuse, neglect or improper installation.

Reelcraft products must be installed, maintained, and operated in accordance to the recommendation of Reelcraft and the manual of instruction. Failure to use circuit breakers on electric motors, filter, and lubricators on air motors and flexible inlet connections on live hose reels will void the warranty.

Equipment, product, components, and hoses not manufactured by Reelcraft are subject to the original manufacturer’s guarantee and warranties. Reelcraft will assist in filing claims but does not have any additional responsibility if the original manufacturer denies warranty claim.

Product built to customer specifications and requirements or products incorporating variations from cataloged items are considered special and are not subject to cancellation or returnable for credit under any conditions.

Reelcraft reserves the right to modify or alter product, dimensions, design, and construction to improve performance.

* 1 year for Series LD, LG, and LH cord reels

In the event of any conflict between this Warranty Information statement and the Terms and Conditions of Sale, the Terms and Conditions of Sale shall control.